iPhone return policy shortened by Apple now allows 14 days instead of 30 days to return your iPhone bought from the Cupertino, California-based tech firm.
In the past, a one-month period was the most you could keep your iPhone before returning if you bought it directly from the Apple Online Store or Apple Retail Stores.
The only catch was that it had to be undamaged and include all of the original accessories.
According to documents provided by of retail sources cite that Apple will change its iPhone return policy to 14 days as of March 13th.
9to5mac.com reports, "However the return policy currently published on Apple.com already reflects this change. All other products purchased from Apple are already subject to a 14 day return policy."
Emerging reports say that Apple's decimating sales charts for iPhone prompted the firm to tighten return policies and product returns. Apple said that this was a step in the 'right direction.'
The time frame announced for the iPhone is consistent with the 14-day-period of Macs, iPods and iPads. The new 'window for return' is also the same as that for wireless carriers, except for obtaining a slight advantage of buying an iPhone directly from Apple. Despite that Apple does not 'charge a restocking fee.
Matt Burns of TechCrunch writes, "This move likely comes on the back of internal analysis. Personally, I know within minutes if I like a device let alone within two weeks."
He added, "With the iPhone decimating sales charts, Apple can start to rein in policies to tighten up margins. Reducing the amount of time a person has to decide if they're going to keep an iPhone is a good place to start."
DAN DESILVA of 9to5mac.com reports, "Apple's prior iPhone return policy was in stark contrast to its carrier partners who only offer a 14 day return window. During this time a customer may choose to return the iPhone to Apple within the 30 day period but if it was returned after day 14 they would still be on the hook for Early Termination Fees (ETF) or any other penalties from the wireless providers."
He adds, "On the flip side, this policy was helpful for customers simply looking to exchange an iPhone for a different color or capacity because their contract would not be affected. However, it was confusing and potentially misleading to customer who thought they had 30 days to return an iPhone and not suffer any penalties from their carrier."
