Accommodating fast growth also meant putting in systems to recruit, hire, and train baristas and store managers. Starbucks' is simply looking for passionate people who love coffee, diverse workforce which reflects their community and who enjoys what they're doing and for whom work is an extension of themselves. 16 Some 80 percent of Starbucks employees were white, 85 percent had some education beyond high school, and the average age was 26.

All positions are filled internally about 60-70%. Automated staffing services between hiring managers and staffing teams and Starbucks has a user friendly field sourcing and selection tools in place. Internal movement processes and systems in place and broadly understood. Campus recruiting are also in place for all major areas of the company and also place intern programs to early identify future talent. Management also relocates benchmarked at or below industry averages. Moreover, cutting edge technology and processes employed for candidate pre-screening because of well defined department metric in place and continually improving. The Starbucks Corporation does not allocate money to its stores for hiring janitors. Every aspect of the cleaning process in Starbucks stores is carried out by the baristas. The same people who make the drinks are scrubbing the bathroom floors. The baristas of each store work in different shifts throughout the day, usually divided two ones, morning and afternoon, or three morning, afternoon and evening. Each shift is consisted of usually of three or four baristas, the number may change, depending on customer flow of the specific store, who share different duties throughout the shift. Usually, a store is internally divided between floor, where the baristas work and serve customers and the back, usually referred to the storage room, bathrooms. Unless very small, the store usually also has a café section, where the customers can sit down with their coffee.